Google explained the reason for numerous complaints about the fingerprint scanners in Pixel 6 smartphones. According to the company, the sensors integrated under the display are less reliable than comparable options and respond to clicks with a longer delay because they use "enhanced security algorithms . "
The flagship Google Pixel 6 smartphones have been on sale in many regions of the world for a couple of weeks, and complaints about the fingerprint sensor are widespread. Even AndroidAuthority reviewers who tested the new model noted that the scanner responds to touches slower than the options in smartphones of a comparable level, and sometimes you have to tap the screen twice to trigger it.
Google responded to the comments by tweeting a Made By Google account: “The Pixel 6's fingerprint sensor uses enhanced security algorithms. In some cases, these additional layers of protection lead to longer verification times or require more direct contact with the sensor . "
We're sorry for the hassle. The Pixel 6 fingerprint sensor utilizes enhanced security algorithms. In some instances, these added protections can take longer to verify or require more direct contact with the sensor. Try troubleshooting steps: https://t.co/uTbifE5Uyo . Thanks. ^ Levi
- Made By Google (@madebygoogle) November 6, 2021
To resolve this issue, users are advised to refer to the How to Unlock Pixel Phone Using Your Fingerprint Support section . In particular, one of the manufacturer's advice is: "If the fingerprint is not recognized in bright daylight, firmly press your finger against the scanner and cover the screen . "
It is not yet known if the Pixel 6 actually provides additional security. Nevertheless, experts note that many smartphones, both with optical and ultrasound scanners, have more efficient sensors. The company did not say if the manufacturer intends to in any way correct the problems with prints through a software update. Recently, other identified issues have been reported, such as random unexpected calls from the Pixel 6 to random numbers from the phone book.
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