Samsung was sued by Australian consumer authority. At issue are announcements from the Korean promotional manufacturer to Galaxy smartphones in which these are seen as usable in swimming pools or surfing.
According to the agency, Samsung has not tested the effects of exposure of its smartphones in swimming pools and salt water. The complaint focuses on more than 300 ads in which Samsung shows its smartphones to be used in a pool or ocean.
The Australian Consumer and Competition Commission (ACCC) claims that "Samsung's ads falsely and deceptively show that Galaxy can be used and exposed to all kinds of water when this is not the case."
When the controversy began
Complaints began in 2016. At the time, Consumer Reports warned that the Galaxy S7 failed in its immersion test. However, in the ads it appeared plunged in an aquarium or to be bathed with champagne.
The ACCC states in its lawsuit that several consumers have damaged their devices by exposing them to water. The consumer authority claims that in these cases, Samsung refused to honor the guarantee commitment. However, the manufacturer claims otherwise.
It is alleged that not only does Samsung get a competitive advantage, as these ads provide consumers with an uninformed choice. The allegations speak of law breaks in more than 300 ads.
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